Business product

Reservi

A shared inbox that turns customer messages into bookings and team tasks.

AFK role
AFK owns and runs Reservi, from strategy through operations.
Platforms
Web, SaaS, Instagram, Messenger
Status
Live

What it does

Built for businesses receiving requests through social media, Reservi brings conversations, content and day-to-day operations into one workspace. Teams follow customer messages, turn requests into bookings or tasks and remain in control of the accounts and data they connect. AFK owns and runs the product, from design through operations.

What we built

  • A shared inbox for following customer conversations.
  • Requests turned into bookings and tasks for the team.
  • Connections to business Instagram accounts and Facebook Pages authorized by the customer.
AFKReservi

Ownership and data

Built by AFK. Connected by the client.

Owner and operator

Reservi is a SaaS product owned and operated by AFK, a Tunisian computer programming business based in Tunis.

Authorized data

Each business chooses to connect its own Facebook Pages and Instagram professional accounts. Reservi uses only the authorized account, messaging and content data to display and manage that business’s conversations, social content and bookings.

Disconnect and delete

Customers can request disconnection and deletion of associated Meta Platform Data by emailing contact@afk.tn. AFK verifies the request before removing the connected data.

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